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BPR & BPO

Business Process Reengineering & Outsourcing

BPO (Business Process Outsourcing)

HR & Labor Optimization

Overview

HR and labor tasks often involve heavy administrative work and require specialized knowledge of laws and regulations, making them prone to reliance on specific individuals.

First Compass has a network of HR and labor specialists, including lawyers and certified social insurance labor consultants. We support companies in optimizing processes and reducing internal workloads through BPR and BPO, enabling HR and labor departments to focus on their core tasks.

Support services

1. BPR（Business Process Reengineering）

First Compass’s HR & Labor services begin with a full review of business processes through BPR. In the HR and labor field, where many procedures and legal requirements often become dependent on individuals, we redesign workflows and standardize operations to make each company’s HR and labor processes more transparent and optimized.

  • Process Visualization: We analyze the entire workflow and design efficient processes by eliminating redundancies.
  • Strengthening Risk Management: We build systems that ensure proper HR operations while adapting to rapidly changing labor regulations.

2. BPO（Business Process Outsourcing）Design and delivery of services

First Compass offers BPO solutions for HR and labor operations, leveraging a network of in-house and external experts, including attorneys and social insurance specialists. We support outsourcing of administrative tasks, payroll, social insurance procedures, and labor management, helping companies reduce costs, lighten workloads, and improve overall efficiency.

  • BPO Design & Implementation: We design BPO models tailored to client needs, offering outsourcing solutions that include tasks requiring specialized expertise.
  • Stable Business Operations: We continuously monitor operations and provide appropriate support to ensure smooth workflow.

3. On-site Operational Support

First Compass personnel are stationed on-site to directly support clients’ daily HR and labor operations. With expertise in labor law, social insurance, and related HR matters, they ensure accurate and efficient handling of tasks.

  • On-site Support: Having a dedicated on-site staff allows for rapid response to urgent tasks and unexpected issues.
  • Provision of specialized expertise: Provides on-site guidance to ensure regulatory compliance and improve workflow efficiency, preventing over-reliance on specific individuals.

4. On-site support through secondment

In cases of sudden vacancies or busy periods, First Compass staff can be seconded to client sites to provide necessary support. We supply immediate, skilled resources for short-term needs, such as year-end payroll adjustments or the implementation of HR evaluation systems.

  • Short-term secondment: Flexible support for peak periods and project-based work.
  • Provision of specialized resources.: Provides specialized support for performance evaluations and internal system implementations, enhancing operational efficiency.

In conclusion

Our HR & labor BPR/BPO services streamline back-office operations, ensure compliance, and support efficient management.

For inquiries, please visit here.